The level of Interpersonal skills a person has influences the interactions they have with other people. Many  don’t tend to question their feelings or behaviour towards themselves or other people until a problem arises. Beliefs and value systems are very often taken for granted and are also seldom examined.

Programme Objectives

On completion of this programme participants will:

1. Be more self aware and confident
2. Embrace and appreciate their strengths
3. Communicate effectively
4. Develop conflict management skills
5. Demonstrate effective decision making styles
6. Set realistic and appropriate goals
7. Understand how to create and maintain good relationships
8. Learn assertion techniques
9. Embrace the concept of active listening & paraphrasing
10. Identify the key stages involved in the negotiation process

1. Recognising Individual Strengths & Limitations,
2. Designing a personal action plan
3. Perception Versus Reality
4. Behaving Appropriately
5. Understanding behavioural types
6. Distinguishing between personal rights and responsibilities,
7. Recognising the main social and cultural factors which influence identity
8. Making personal decisions in every day life
9. Goal Setting
10. Practicing effective communication techniques
11. Appreciating the difference between Conflict & Value Systems
12. Practicing writing skills
13. Demonstrating effective public speaking techniques
14. Learning review and action planning for the future